Cancellation & Refund Policy
Excell Loans Pvt Ltd
Last Updated: 27/03/2025
At Excell Loans Pvt Ltd, we strive to offer the best financial services,information and products. This Cancellation & Refund Policy outlines the terms and conditions related to the cancellation and refund of our services.
1. Cancellation Policy
- Customers may cancel our products or services available on the offer page within the specified cancellation window. The duration of this window will be mentioned on the respective offer page.
- Cancellation requests must be submitted via email at excellloans@gmail.com/anuj@excellloans.in or within the cancellation period.
- Once the cancellation is confirmed, any associated fees or charges (if applicable) will be communicated to the customer.
2. Loan Cancellation & Refund Policy
- For loan cancellations and refunds, the policies of the concerned bank or NBFC providing the loan will apply.
- Customers should directly refer to the loan agreement and contact the respective bank/NBFC for details regarding loan cancellation, refund, and foreclosure policies.
- Excell Loans Pvt Ltd does not hold liability for refunds related to loan cancellations once the loan has been disbursed by the financial institution.
3. Refund Policy
- If a refund is applicable for any of our paid services, it will be processed as per the terms mentioned on the offer page.
- Refunds, if eligible, will be initiated within 7 working days and credited to the original payment method.
- Processing fees or other non-refundable charges may apply, as specified during the purchase of the service.
4. Contact Us
For any queries related to cancellation and refunds, please reach out to:
Excell Loans Pvt Ltd
Email: excellloans@gmail.com
We reserve the right to update this policy at any time. Any changes will be posted on our website and will take effect immediately upon publication.